Privacy Policy

Effective April, 2021

Secret Direct Japan GK (hereinafter referred to as "the Company") identifies the personal information of customers ("personal information" stipulated in Article 2, Paragraph 1 of the Act on the Protection of Personal Information and specific individuals in administrative procedures. Recognizing that it is the social responsibility of a company to properly handle and protect "specific personal information" stipulated in Article 2, Paragraph 8 of the Act on the Use of Numbers, etc. , In handling personal information, we will establish a personal information protection policy and strive to protect personal information as follows in accordance with that policy.

1.  We will comply with laws and regulations regarding the protection of personal information, guidelines set by the government, and other internal norms.

2.  We will specify the purpose of use of personal information and handle it within the range necessary to achieve the purpose of use, and will not handle it beyond that range. If the purpose of use of specific personal information is separately limited based on laws and regulations, we will not handle it for any other purpose. For the purpose of use of personal information in our company, please refer to "Handling of personal information of our company 1: Purpose of use of personal information".

3.  We will only acquire personal information by legal and fair means, and will not acquire it by improper methods. In addition, the Company will obtain the consent of the customer in advance for the customer's sensitive personal information (referred to as "sensitive personal information" stipulated in Article 2, Paragraph 3 of the Act on the Protection of Personal Information. The same shall apply hereinafter). We will not acquire it unless you have received it or it is based on laws and regulations.

4.  When we outsource the handling of customer's personal data and specific personal information to a third party, we will properly supervise the outsourcee so that the information can be managed safely by concluding a contract.

5.  In principle, we will not provide personal data to a third party except with the consent of the individual or in accordance with laws and regulations. However, when entrusting the handling of personal data to the extent necessary to achieve the purpose of use, in the case of a merger, etc., or when sharing with a specific person specified separately, the consent of the person is required. We may provide personal data to anyone other than our company.

6.  Disclosure, correction, deletion, suspension of use, etc. of our retained personal data (referred to as "retained personal data" stipulated in Article 2, Paragraph 7 of the Act on the Protection of Personal Information. The same shall apply hereinafter). Unless otherwise required by law, we will respond promptly to the request within a reasonable range by contacting the person in charge of our company.

7.  We will review the management system and efforts for personal information protection as appropriate in light of the development of information technology and changes in social demands, and will continuously strive to improve it.

Handling of your personal information

First: Purpose of use of personal information
The purpose of using personal information in our company is as follows.

   (1) About customers who are members (agents, VIP customers,              retail customers, hereinafter referred to as "members")

①  Member registration, information management work
②  Delivery of products and various documents
③  Business related to refunds, bonuses, commission transfers,              credit card payments, etc.
④  Information provision services for seminars, campaigns,                    promotions, products, events, etc.
⑤  Business such as market research, data analysis, questionnaire, etc.
⑥  Consultation from members and general consumers, troubleshooting, business optimization work
⑦ Contact and survey request work within the scope that we deem necessary for the execution of secret business
⑧  Information on our products and services
⑨  Providing information on campaigns, seminars sponsored by our company, events sponsored by our company, and new products
⑩  Other business incidental to the above purpose of use

   (2) About customers other than members

①  Inquiry response business through telephone, fax, SNS and official website
② Business to record and organize the contents of consultations, etc. requested by customers
③  Data acquisition business such as customer's opinions and requests that will be helpful for service improvement and product development
④  Provision of information that is considered to be useful for health and beauty
⑤  Business such as market research, data analysis, questionnaire, etc.
⑥  Business that protects from fraud and other criminal acts, complaints, etc., and identifies and prevents them
⑦  Document screening, interview, pass / fail judgment for those who applied for a job
⑧  Information on our products and services
⑨  Providing information on campaigns, seminars sponsored by our company, events sponsored by our company, and new products
⑩  Other business incidental to the above purpose of use

Second: Collection of personal information

We acquire and retain the following information through various application forms submitted by the customer, Internet registration, use of services, inquiries to secrets, etc.
In addition, please note that if personal information is obtained by telephone, we may record it for accurate hearing and response.

①  Registration information: Name, date of birth, gender, address, telephone number, mobile phone number, fax number, email address, status of residence, payment method, credit card information, financial institution account information, sponsor information, etc.
(②  Transaction information: Matters related to bonuses, product orders, returns, business conditions, claims / debts to secrets, consultations with secrets, matters to be obtained when making inquiries, etc.
③  Others: Information obtained through the secret website, etc., information obtained when making inquiries to the secret, etc.

Third: Sharing of personal informationWe will share the acquired personal information of customers as follows.

   (1) Items of personal information used jointly

        Information about registration and business activities, rewards,          purchases, returns, and more
        (Name, ID number, date of birth, registration date, address,              phone number, mobile phone number, fax number, email                    address, registration date, order history, bonus payment                    history, autoship registration details, weak summary, rank,                reward rank )

   (2) Scope of shared users
        Delivery, marketing campaign

①  Seacret Direct, LLC. And other affiliated companies
②  Higher ranks in the group to which the members belong
③  Outsourced company involved in delivery, campaigns, events, etc.

   (3) Purpose of use by those who use it jointly
        1st purpose of use as described

   (4) Personal information manager
         Our company

Fourth: Management of personal information, security protection

We will manage your personal information appropriately and carefully. We will implement strict security measures to prevent loss and leakage of personal information. In addition, when the use and management of customer's personal information is outsourced, we will strictly supervise and manage the handling of personal information by the outsourcee.

(SSL)

The secret homepage uses SSL. SSL encrypts and protects between the web server and the browser.

(Cookie)

We use cookies to improve the convenience of our services. A cookie is a small file that a site or service provider transfers to your computer's hard drive through a web browser (if allowed), and the site or service provider's system recognizes the browser to provide certain information. Allows you to retrieve and remember. By using cookies, when you return to the secret website, you can save the trouble of re-entering it, which makes it more convenient. Cookies cannot retrieve data from the PC that accessed the secret homepage or store email addresses.

Homepages operated by Secrets and members-only Internet sites may contain links to third-party websites. All of these websites are not controlled by Secrets and our privacy policy is governed by third party standards and regulations.

(Agent's duty)

Each agent is a "personal information handling business operator" stipulated in the Personal Information Protection Law. It is obligatory to properly handle the personal information of the person, the general consumer to be solicited, and the registered members.
Each agent is responsible for strictly managing passwords, credit card information, and financial institution account information used on member-only Internet sites so that they are not known to third parties.
Under no circumstances will Secret be liable for any damages caused by disclosing password, credit card information or financial institution account information to a third party.

Secret may decline this agreement if you do not wish to enter the necessary information for registration, or if you do not agree with all or part of "Handling of Personal Information".

Fifth: Provision of personal information to third parties

We will not basically disclose or provide personal information acquired and held by us to a third party except with the consent of the individual or in the following cases. In addition, if the Company is obliged to disclose by law, or if it is determined that it is necessary for business execution, the Company shall provide to persons who are legally obliged to keep confidential, such as our advisory lawyer, accounting auditor, and accountant. We may disclose your personal information to protect the rights of our members, our company, or the rights of third parties.

①  When required by law
②  When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the person.
③  When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual.
④  When it is necessary for a national institution or a local public body or a person entrusted with it to cooperate in carrying out the affairs stipulated by laws and regulations, obtaining the consent of the person will hinder the performance of the affairs. When there is a risk of

Sixth: Inquiries regarding personal information

For requests for disclosure, correction, deletion, etc. of personal information and other inquiries, please contact the following inquiries.

When requesting disclosure of customer's personal information held by the Company, after confirming the identity of the requester, information disclosure unless there is a significant hindrance to our business or there is a possibility of harming the interests of individuals to hold.
If there is a request to correct or delete personal information about the customer himself / herself, after confirming the identity of the claimant, unless there is a significant hindrance to our business or there is a possibility of harming the interests of individuals. , I will correspond.
Please note that if the customer applies for suspension or deletion of personal information, the registration may be automatically canceled due to the nature of the secret business.

(Contact)

Customer service (Monday-Friday 10: 00-16: 00, Closed: Saturdays, Sundays, and holidays)
Toll Free call: 0800-888-0311
Email: jp-cs@seacretdirect.com

Seventh: Review of privacy policy

"Privacy Policy" and "Handling of Personal Information" may be revised without prior notice. The revised content will be published on our page, so please check it regularly.
All changes will be effective when published on our page.
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